We Have Answers

Frequently Asked Questions

Whether you have questions about our amenities , lease terms, or pet policy, we’ve got you covered. Browse our FAQs to get the information you need quickly and easily. Have a few more questions? Connect with our friendly team for assistance, and when you’re ready, schedule a tour of your future home at Towers at Wyncote!

We’re here to ensure your leasing experience is as smooth and seamless as possible.

How do I apply?
You can apply online immediately via our RentCafe portal. Online applications automatically remove the unit from the market pending full application processing. Alternatively, you can complete a paper application in person with one of our Leasing team members.


The security deposit is equal to one month’s rent. For additional application information, please contact our Leasing Office.

We are a pet-friendly community welcoming both cats and dogs! Our onsite dog park is perfect for your furry friends to enjoy. Here are the details of our pet policy:
  • Cats and Dogs of All Breeds and Sizes are Welcome!
  • Maximum of Two Pets per Apartment
  • Monthly Pet Rent: $40 per Pet
  • Nonrefundable Fee: $325 per Pet; $475 for Two Pets
For more information, please contact our Leasing Office.

Towers at Wyncote is situated within the acclaimed Cheltenham School District, renowned for its commitment to academic excellence and diverse educational programs. Families residing in our community can take advantage of the exceptional educational opportunities provided by this esteemed district, ensuring a nurturing environment for students to thrive.

Our fitness center is open from 6 AM to 9 PM, 7 days a week. Our 8,000 sq. ft. fitness center features cardio equipment, free weights, a basketball studio, pickleball, and a virtual workout studio with Fitness on Demand. We also offer personal training*, fitness classes, and more.

  • Pay Online: Simplify the payment process using the resident portal on RentCafe. Pay securely with an e-check, debit card, or credit card from your computer, tablet, or phone. Instructions for setting up automatic or one-time payments are included in this email.
  • Flex Payment Option: Spread out your rent payment throughout the month with Flex. Flex ensures on-time rent payments by covering the full rent amount, allowing you to pay it back in multiple installments on your schedule. For details, contact  help@getflex.com or download the Flex app, “Flex – Rent On Your Schedule.”
Submit maintenance requests by logging into the RentCafe portal. For urgent issues, we provide 24/7 emergency on-call service. Additionally, residents can access our “Fix-It Fast” video resources to learn how to handle minor issues themselves.